Online Services

Welcome to www.pendle.gov.uk/doitonline

Animals

• Animal boarding - Apply for an animal boarding licence
• Animals (dead) - removal of dead animals from public areas
• Animal fouling - reporting a problem with animal fouling
• Dog breeding - Apply for a licence
• Dog barking - Report a problem with dog noise
• Dangerous, exotic, wild animals - Apply for a licence
• Grazing land - Join the waiting list for grazing land
  
• Pest control - Request removal of wasps, insects, mice, rats
• Pet shop - Register a pet shop
• Riding establishment - Register an establishment

Births, marriages and deaths

• Copy certificates - Apply for copies of certificates
• Grave purchase - Enquire about burial plots and grave purchases
• Historical search - Request a search of the Pendle death records
• Weddings at Colne Town Hall - Book a wedding at Colne Town Hall

Benefits

• Appeal against a council tax and housing benefit decision - Appeal against the amount of benefit you have been awarded
• Apply for council tax and housing benefit - Apply for benefits
• Backdating council tax benefit - Apply for backdated benefits
• Backdating housing benefit - Apply for backdated benefits
• Benefit fraud - reporting benefit fraud
• Changes in your circumstances - If you are already claiming benefits and your circumstances change, complete this form to tell us about it
• Estimate your benefits - Complete a form to estimate how much benefit and tax credit you are entitled to

For more information visit www.pendle.gov.uk/benefits

Bus Travel

• Bus timetables - Get bus timetable information or plan a journey
• Bus stop/shelter - Report a problem with a bus stop/shelter
• Bus stops - Where are the bus stops located in Pendle?
• Now Card - Concessionary travel pass for older and disabled people.

For more information visit www.pendle.gov.uk/bus

Business

• Accidents - Employers report workplace incidents to RIDDOR
• Advice and support - Ask for business advice and support
• Broadband - Get broadband connectivity for your business
• Licensing / Registration- See the licensing section further down this page
• Directory - apply to join the Pendle business directory
• Home in multiple occupancy - Register and request a safety inspection
  
• Markets - apply for a market stall
• Pests - Request the removal of wasps, insects, rats, mice
• Property - Search for business property in Pendle
• Sunday trading - inform us you intend to trade on Sunday
• Tourism - Apply for tourism business development grants
  
• Website - Get a website for your business or sell your products online

For more information visit www.pendle.gov.uk/business

Cemeteries Services

• Grave purchase - Enquire about burial plots and grave purchases
• Historical search - Request a search of the Pendle death records

Community

• Bookings - Book a community hall
• Charities - Find a charity or support group
• Community cohesion pledge
• Grants and funding - Search Grantnet for community grants and funding opportunities
• Groups - Find a local organisation, group, society or club or register your own
• Playgrounds - Report a problem with a children's play area
• Sports clubs - Find a local sports club or register your own
• Website - Get a website for your group, organisation or team

Community safety

• Graffiti - Report graffiti damage to public property
• Grot spots - Report areas that are untidy, unclean and generally 'grotty'
• Vandalism - Report vandal damage to public property

Complaints, consultation and feedback

• Make a complaint - Making a complaint to Pendle Council
• Consultation - Have your say on the latest consultations
• Scrutiny - suggest services or issues that are affecting the quality of life in Pendle
• Website feedback - Tell us about a problem with the website

For more information visit www.pendle.gov.uk/haveyoursay

Council and democracy

• Council publications - Search the A-Z of council publications
• Council publications - Request a paper copy of a publication
• What does your MP do? - Keep tabs on what your MP does in parliament

For more information visit www.pendle.gov.uk/yourcouncil

Council Tax and Business Rates

• Balance - check your Council Tax or Business Rates balance online
• Band reduction - Apply for a disability council tax band reduction
• Change of address - Inform council tax that you are moving properties
• Direct Debit - Instruction to pay your council tax or business rates by direct debit
• Discount - Apply for a council tax discount
• Exemption - Apply for a council tax property exemption
• Payment - Pay your Council Tax or Business Rates balance online

For more information visit www.pendle.gov.uk/counciltax

Disability services

• Now Card - Concessionary travel pass for the disabled

For more information visit www.lancashire.gov.uk/social-services (!)

Elections and voting

• Postal voting - Apply to vote by post
• Proxy voting - Apply to have someone vote on your behalf
• Register to vote - Apply to join the electoral register
• Results by email alert - Register to receive results by email

For more information visit www.pendle.gov.uk/elections

Environment

• Dangerous building - Report a building that is dangerous to the public
• Fishing - Apply for fishing permits and rod licences
• Grazing land - Join the waiting list for grazing land
  
• Grass cutting - Report a problem with overgrown grass
• Public Right of way - Report a problem with a public right of way
• Pests - Request the removal of wasps, insects, rats or mice
• Weeds - Report a problem with overgrown weeds

Environmental health

• General enquiries - ask the environmental health team
• Cooling tower - Notify the Council about cooling towers/evaporative condensers
  

Freedom of Information

• Request for information - submit a request under the Act

Home safety

• Fire safety check - Apply for a free home fire safety check

Housing

• Dangerous building - Report a building that is dangerous to the public
• Empty property - Report a home or property that is empty
• Garages to let - Find the locations and apply online
  
• Homelessness - Request a housing needs assessment
• Home in multiple occupancy - Register and request a safety inspection

For more information visit www.pendle.gov.uk/housing

Leisure activities

• Cycle routes - Report a problem with a cycle lane or route
• Cycle permit - Obtain a permit for cycling on a canal towpath
• Fishing - Apply for fishing permits and rod licences
• Playgrounds - Report a problem with a children's play area
• Sports pitches/courts - Booking pitches and courts
  

Libraries

• Renew a book - Renew or extend your library book loan

For more information visit www.lancashire.gov.uk/libraries (!)

Licensing

• Acupuncturist - Register as an acupuncturist
• Alcohol - Applications under the new Licensing Act 2003
  
• Animal boarding - Register to board animals
• Building materials - Apply to place building materials on highway
• Caravan / mobile home - Register a site
• Dog breeding - Apply for a licence
• Deal in game - Apply for a licence
• Ear-piercing - Register to provide ear-piercing
• Electrolysis - Register to provide electrolysis
• Food business - Register as a food business
• Hairderssers - Find out about the regulations
• Lottery - Apply for a licence to run a lottery
• Minicab (private hire) vehicle - Apply for a vehicle licence
• Minicab (private hire) driver - Apply for a driver licence
• Minicab (private hire) operators - Apply for an operator's licence
• Motor salvage operator - Apply for a motor salvage licence
• Personal licence - Apply for a licence to sell alcohol
  
• Pet shop - Register a pet shop
• Premises licence - Apply for a premises licence (Licensing Act 2003)
• Premises licence - Make a representation (objection) about a Premises licence application (Licensing Act 2003)
  
• Riding establishment - Register an establishment
• Scaffolding and hoarding - Highway permits for scaffolding companies
• Scrap metal - Register as a scrap metal dealer
• Second-hand goods - Register to deal in second-hand goods
• Sex establishment - Register an establishment
• Skips - Highway permits for skips
• Street collection - Apply for a licence to conduct a street collection
• Sunday trading - inform us you intend to trade on Sunday
• Tattooists and semi-permanent skin colouring - Register as a tattooist
• Taxi (hackney carriage) - Apply for a vehicle licence
• Taxi driver's licence (hackney carriage) - Apply for a licence
• Temporary event notice - Apply to hold a temporary event
  
• Theatre - Register a venue

For more information visit www.pendle.gov.uk/licensing

Parking

• Car park - Report a problem with a car park in Pendle
• Disabled parking - Apply for a blue badge permit
• Parking fine - Challenge a penalty charge notice
• Parking fine - Pay a penalty charge notice online
• Parking permits - Apply for a parking permit

For more information visit www.pendle.gov.uk/parking

Planning

• Planning application - Submit all types of planning application
• Planning search - Search for, and comment on planning applications

For more information visit www.pendle.gov.uk/planning

Rubbish, waste and recycling

• Additional bins, boxes and sacks - Request additional rubbish and recycling facilities
• Assisted collection - Help with putting out bins and recycling containers for collection
• Bin collection day - Find out your refuse and recycling collection days
• Bin rounds - Request to be included in the bin round
• Bulky items and waste - Request collection of fridges, diy material, etc
• Clinical waste collection - Request collection of clinical/medical waste
• Compost bin - Order a free compost bin
• Commercial vehicle permit - For visits to Household Waste Recycling Centres
• Flytipping - Report illegal flytipping
• Missed collection - report a missed bin or waste collection
• Track request - Enter your unique service request number to track progress of your request. (Waste services only)

For more information visit www.pendle.gov.uk/wasteservices

Schools

• Closure - Find out if your school is unavoidably closed today
• Website - Get a website for your school or organisation

For more information visit www.lancashire.gov.uk/schools

Statistics

• Request statistical information - About the Pendle area
• Website - View performance and visitor statistics

Street care and cleaning

• Animals (dead) - removal of dead animals from public areas
• Animal fouling - reporting a problem with animal fouling
• Flyposting- report illegal posters
• Flytipping - report rubbish dumped illegally
• Furniture - Report a problem with street furniture (benches, lamposts, etc)
• Graffitti - report graffitti
• Grot spots - report areas that are untidy, unclean
• Grass verges - Report an overgrown grass verge
• Litter bins - Report a problem with a street litter bin
• Overgrown trees and hedges - Report an obstruction by a tree or hedge
• Spillage commercial - Report a spillage of commercial waste on the street
• Spillage road - Report a spillage on the road
• Street cleaning - Report a problem with street cleaning
• Vandalism - Report vandal damage to public property
• Weeds - Report a problem with overgrown weeds

For more information visit www.pendle.gov.uk/streets

Streets and highways

• Bridges - Report a problem with a bridge
• Bus stop/shelter - Report a problem with a bus stop/shelter
• Cycle routes - Report a problem with a cycle lane or route
• Drainage - report flooding of drains or gullies
• Drain (blocked) - report a blocked drain
• Flooding - Report flooding on the highway
• Gritting - Report a problem with road gritting
• Kerb - Apply for a kerb to be lowered to allow access
• Parades - Request road closure for a parade or demonstration
• Pavement dangerous - Report cracked or damaged paving
• Pavement missing - Report missing or stolen paving
• Pavement obstruction - Report a pavement obstruction
• Pedestrian crossing - Report a problem with a pedestrian crossing
• Playgrounds - Report a problem with a children's play area
• Potholes - Report a problem with a road surface
• Public Right of way - Report a problem with a public right of way
• Road closure/diversion - Applying for a closure or diversion
• Road junctions - Report a dangerous road junction
• Road markings - Report a problem with line markings or request yellow or white lines on a roadway
• Road signs - Report a sign problem or request a new road sign
• Road works - Find out the location of road works in the Borough
• Salt box - Request a salt box to help with snow clearance
• Speed bumps - Request speed bumps or traffic calming on a roadway
• Speed cameras - Find the location of fixed and mobile speed cameras in Pendle
• Street naming and numbering - Request for new properties
• Speed limit - Request a change to a speed limit on a highway
• Streetlights - Report a problem with a streetlight, bollard or sign light
• Traffic lights - Report a problem with traffic lights
• Walls - Report a problem with a wall on the higway
• Weight restriction - Request a vehicle weight restriction for a roadway

More information on streets and highways at www.pendle.gov.uk/streets

Transport

• Bus timetables - Get bus timetable information or plan a journey
• Bus stop/shelter - Report a problem with a bus stop/shelter
• Bus stops - Where are the bus stops located in Pendle

More information on transport at www.pendle.gov.uk/transport