If you feel you are at risk of homelessness or you are actually homeless, you can contact us for help. We'll try to prevent you from becoming homeless, but if this is not possible, we can assess your situation and see if you are eligible for any assistance. This could include offering you temporary accommodation while we carry out our assessment, or an offer of alternative accommodation.
As part of our assessment, we will need proof of your circumstances. We might ask for information relating to how your homelessness came about.
If you need help to get this information, let us know.
After our assessment, we'll tell you whether or not we can accept you as homeless. If we can't, we'll explain why. You have the right to a review of our decision if you think it is wrong. We can still help you with alternative housing options.
If you need an interpreter we will arrange for one to help with your interview.