Council Tax, Benefits and Business Rates queries

The quickest way to contact us regarding your Council Tax, Business Rates, Council Tax Support, Housing Benefit or Crisis & Resilience Fund – Housing Payments account is by logging in to your My Account and accessing our online services.

Council Tax Queries

To report a change in circumstances, apply for discounts and exemptions, set up a direct debit and upload any evidence or documents, you can log in or register here.

Business Rates Queries

To report a change in circumstances, apply for reliefs and exemptions, set up a direct debit and upload any evidence or documents, you can log in or register here.

Council Tax Support and Housing Benefit

To report a change in circumstances and upload any evidence or documents, you can log in or register here.

Crisis & Resilience Fund – Housing Payments

To apply for a Crisis & Resilience Fund Payment, return to a saved application and upload any evidence or documents, you can log in or register here.

For any other queries regarding Council Tax, Business Rates, Council Tax Support, Housing Benefit, Crisis & Resilience Fund – Housing Payments that have not been listed above or for issues with accessing these online services, please continue with the form below.