Request a service or report a problem.
Pay for a range of Council services.
Search our A to Z for information about all our services.
We're really sorry, but we're still having problems with our phone lines. We're working to fix the issues now. For out of hours emergencies, you can ring 01254 311294
Your grey bin is for all waste that cannot be recycled.
On collection day, put your bin at the edge of your property no later than 7.30 am.
Find out using our interactive map. Check our bank holiday collections for any alterations
Use our directory to find out what items you put in which bins
Order bins and recycling containers
In some circumstances, you may qualify for an extra bin
Tell us if your bin collection has been missed
Find your nearest tip
Tell us if you have a bin you don't want anymore and we'll take it away
This shows you which household items can go in your grey bin
If you're elderly or have mobility issues, let us know and we can help with your collections
Advice on preventing smells and insects
Request a smaller bin for your property
What to do if your house isn't suitable for a wheeled bin
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