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Online payments will be unavailable today (20 May 2025) between 9:30am and 4:30pm due to essential upgrades. We apologise for any inconvenience this may cause.
Use this form to report an issure with a rented property.
Information on the GOV.UK website about how you can protect your deposit
Advice and information from GOV.UK for people who rent their homes from a private landlord
Guidance from GOV.UK on the rules your landlord must follow to evict you
Help and advice from GOV.UK if you're being illegally evicted
Information about what is classed as a house in multiple occupation
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