This page is about disruptions to our services because of coronavirus. For more general information, visit the Coronavirus Homepage, which includes information about current restrictions in Pendle

Vulnerable people in our community can access practical help and support using our Pendle Community Support Hub.

Disruptions to bin collections because of the weather

If the weather has been bad, we might not be able to collect your waste and recycling. If this happens, please leave your bin out. We know which streets we have missed, and we will come back to collect it.

Building Control

We are continuing with a building control service and are processing new applications. Staff are working from home, as advised by Government, and so cannot deal with any correspondence which is in paper form. All contact with us must be in an electronic format or it will not be dealt with. You can email us at: building.control@pendle.gov.uk

We will still carry out necessary site inspections, but social distancing must be maintained. Please contact us in the normal way to arrange a site visit.

Any payments must be online as we cannot process cheques.

Council buildings

Please try not to come into Council buildings unless it is essential. You can access a lot of our services online or contact us in other ways.

Licensing and Taxi Licensing

We are continuing with our licensing service but staff are working remotely. You need to send any information to us, including application forms, electronically.

• You can download licensing forms here
• You can make licensing payments online here 
• You can email us on licensing@pendle.gov.uk

We will not be able to process correspondence made on paper until further notice.

We will accept photocopies or photographs of DBS checks during the coronavirus outbreak for all licensing services.

For Taxi Licensing we will continue to provide as much of the service as possible. However, some things have to be done differently.

Read the guidance on changes to the taxi licensing system

Planning Applications

Staff are now working from home but the service is continuing. We cannot deal with information supplied in a paper format. All correspondence with us now should be in an electronic format. You can email us at planning@pendle.gov.uk 

Comments on applications can be made using our online planning portal or via email at planning@pendle.gov.uk

We are doing site visits as long as they do not involve entering buildings. Anyone we meet on site must maintain social distancing. 

You must make payments online as we cannot process cheques.

Refuse and recycling

Visit our webpage for the latest information about refuse and recycling during the coronavirus pandemic.

Visit the Coronavirus homepage for more help and advice