Performance management

Importance of data quality

Data quality is a vital part of performance management. To do well we have to manage our performance well within our performance framework model.

Good quality data helps to support decision making. It helps to identify what policies and processes work and why.

We must provide valid, reliable, accurate and timely information to manage services, influence improvement and account for performance.

We have a Performance Management Data Quality Strategy and Procedures. It sets out the importance of the quality of our data and our approach to improving it. It also provides guidance on how we collect good quality data.