Coronavirus (COVID-19)

Test, Track and Trace

A new Test, Track and Trace system launched in England on Thursday 28 May to reduce the spread of COVID-19. It works by getting in touch with people who’ve been in close contact with someone who has tested positive for the coronavirus.

The system is not quite ready to go in Lancashire yet, but as soon as it is up and running, we will update this page to tell you.

If you have one or more of these symptoms of coronavirus:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • A loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Then you must:

If you test positive, you will be contacted by NHS Test and Trace who will help you identify who you have been in contact with and will gather their contact details. You must then isolate yourself for 14 days.

The GOV.UK website has advice on how to self isolate and how to protect yourself and others.

How does Track and Trace work?

The NHS Test and Trace service contact anyone who tests positive for the virus within 24 hours by text, an email alert or a call.

People who test positive will be asked to share information about their recent interactions. This includes people you live with and other people with whom you have been in direct contact with, or within 2 metres of for more than 15 minutes.

People who’ve tested positive will be given instructions on how to share details of people they’ve been in close, recent contact with and places they have visited.

They will be asked to provide this information online via a secure website or over the phone with a NHS contact tracer.

Anyone identified to have been in close contact with someone who has tested positive for the coronavirus will be alerted by the NHS Test and Trace service via text or email.

They will then need to log on to the NHS Test and Trace website.

Or if this isn’t possible, a trained call handler will contact the identified person about what they need to do.

Any contacts believed to be at risk of catching the virus will be instructed by the NHS to go into isolation for 14 days, whether they are sick or not.