Coronavirus (COVID-19)

Support for individuals

Updated 19 May

You must now all stay at home, except for some very limited purposes. Vulnerable people in our community can access practical help and support using our Pendle Community Support Hub.

Read the Government's guidance about when you can and can't leave the house.

Help with paying your Council Tax

There are a few ways you could get help if you are struggling:

Hardship Fund

We have received a grant of £1.03 million to set up a Hardship Fund. This fund is to be used mainly to help reduce the Council Tax bill by up to £150 for working age people who receive local Council Tax Support:

  • Working-age council tax payers who currently receive Council Tax Support and have a council tax bill of £150 or more will be given £150 discount in 2020 - 2021
  • Working-age council tax payers who currently receive Council Tax Support and have a council tax bill of less than £150 will have no council tax to pay in 2020 - 2021

Council tax payers who already receive full Council Tax Support in 2020 - 2021 will not qualify for any further support from the Hardship Fund in line with government criteria

If you qualify for help from the Hardship Fund, you don't need to do anything. It will be automatically applied to your account and you will get an updated bill.

19 May update - the £150 reduction has been applied to working age recipients of Council Tax Support. over 4,800 customers will get new bills week commencing 18 May which show the reduction.

Useful links

The best place to go for the most up to date advice, is the GOV.UK Coronavirus homepage.

There is information on:

  • Employment and financial support, including support for those who are self-employed
  • School closures, education and childcare
  • Healthcare workers and carers
  • Travel
  • How coronavirus is affecting public services

Mental Health and Wellbeing

We have a directory of support services for mental health health and wellbeing. It's a list of organisations who can support you with mental health issues and also issues like domestic violence, alcohol, drugs, and abuse.

Domestic violence

If you are a victim of domestic violence, there is information and advice on our domestic violence webpages, including how to self isolate with an abuser.