Terms and Disclaimer
Copyright
All material on this website is copyright to Pendle Borough Council unless otherwise stated.
The text and graphic content of this web site may be used, printed and distributed ONLY under the following conditions:
- The content of the site is used for non-commercial purposes only
- Copyright information is displayed (© Copyright 2005 Pendle Borough Council)
- The content is not modified
Open Data
All of the Open Data on this website is governed by the Open Government Licence.
Disclaimer
While every care has been taken in the compilation of this information, Pendle Borough Council will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages.
Pendle Borough Council does not endorse any external linked sites and is not responsible for their content.
Site Images
Images are either from our own library or sourced from SXC. SXC images remain copyright of their individual photographers. Logos remain copyright of their individual organisations. Please do not link to or replicate any images from this website without checking the source.
Data Quality
Pendle Borough Council is committed to the highest standards of quality of information.
If you are aware that there are any errors in the information provided please notify us by emailing webmaster@pendle.gov.uk
Information about Pendle Borough Council and our Website
Our privacy policy covers Pendle Borough Council and its website. Should you have any queries about the site, you can contact us by emailing
Accessing Pendle Borough Council's Website
You can access our website home page and browse our site without disclosing your personal data to obtain information about Pendle Borough Council services and activities.
What personal information do we collect?
To use our online services we will ask you to register your name, email address and other relevant personal details. We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests. This information will only be used for the intended purpose and should we wish to use it for any other purpose, we will ask for your permission first.
Collecting information automatically
In order that we can improve our online services we will collect information about your visits to http://www.pendle.gov.uk/. These statistics do not contain personal data and cannot be traced back to an individual.
Cookies
Cookies are small files placed on your computer's hard drive by websites, they help websites to analyse web traffic or recognise your computer when you visit a particular site.
Most internet browsers automatically accept (or 'consent' to) cookies, but you can usually change your browser settings to decline cookies if you prefer. This may reduce your browsing experience but it gives you greater control over the cookies that are placed on your computer. You can add our web domain - pendle.gov.uk - to your list of websites that you do not wish to receive cookies from.
Here are some links to point you towards advice for the most popular internet browsers:
Desktop browsers:
Internet Explorer: IE6, IE7 and IE8, IE9
Mozilla Firefox
Google Chrome
Opera
Safari
Mobile browsers:
Mobile Safari
Android
Blackberry
Netfront
Opera Mini
You can find out more about the different types of cookies and what they do at http://www.allaboutcookies.org
Google Analytics and CookiesGoogle Analytics is Google's free web analytics tool that helps website owners understand how their visitors engage with their website. Pendle uses this tool to help us improve our service and make sure that we are providing the right content for our users.
Google Analytics collects information anonymously, and much like examining footprints in sand, it reports website trends without identifying individual visitors.
Analytics uses its own cookie to track visitor interactions. The cookie is used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page.
Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. A different cookie is used for each website, and visitors are not tracked across multiple sites.
Analytics requires that all websites that use it must update their privacy policy to include a notice that fully discloses the use of Analytics.
To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser, which prevents Google Analytics from collecting information about your website visits.
Disclosure
We will only use personal information you send us for the purposes for which you provide it.
We will only hold your information for as long as necessary for these purposes and will not pass it on to any other parties, except where required to carry out our duties and functions as a local authority.
All employees and subsidiaries who may have access to your personal data are obliged to respect the confidentiality of your personal data.
All your communications to us are protected against unauthorized access by third parties.
Confidentiality/Security
All the personal data stored on this website is recorded in a secure database.
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation.
Any payment or financial information is transmitted using 128bit Encryption using THWATE SSL certification.
Data Protection
We will treat any personal information by which you can be in accordance with the Data Protection Act of 1998. If you have an enquiry or concern regarding the processing of personal data by Pendle Borough Council, please contact:
Pendle Borough Council
Market Street
Nelson
Lancashire
BB9 7LG
You can ask us for information we may hold about you by writing to the above address. We will inform you within 40 days if we store any personal information about you.
You may also write to the above address to request a copy of your information and we will provide you with a legible copy of the personal data which we keep about you and to which you are entitled. This will be sent to you within 40 days of your request- although we may require proof of your identity and information to locate your personal data.
There may be a small charge for this information.
National Fraud Initiative
This authority is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.
The Audit Commission appoints the auditor to audit the accounts of this authority. It is also responsible for carrying out data matching exercises.
Data matching involves comparing computer records held by one body against other computer records held by the same or another body to see how far they match. This is usually personal information. Computerised data matching allows potentially fraudulent claims and payments to be identified. Where a match is found it indicates that there is an inconsistency which requires further investigation. No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out.
The Audit Commission currently requires us to participate in a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Audit Commission for matching for each exercise, and these are set out in the Audit Commission's guidance, which can be found at www.audit-commission.gov.uk/nfi.
The use of data by the Audit Commission in a data matching exercise is carried out with statutory authority under its powers in Part 2A of the Audit Commission Act 1998. It does not require the consent of the individuals concerned under the Data Protection Act 1998.
Data matching by the Audit Commission is subject to a Code of Practice. This may be found at www.audit-commission.gov.uk/fraud/nfi/pages/codeofdatamatchingpractice.aspx
For further information on the Audit Commission's legal powers and the reasons why it matches particular information, see www.audit-commission.gov.uk/fraud/nfi/pages/fair-processing-notice.aspx
