A-Z of Council Services

• Backdating Council Tax Benefit and Housing Benefit
• Council Tax Benefit and Housing Benefit Appeal

We aim to detect and prevent any fraudulent benefit claims, stopping and reducing payment in fraudulent cases and preventing over-payment claims.

Benefit Fraud is a crime - please help us fight it. You do not have to give your name.

Online services:

• Complete an online form to report benefit fraud
• email benefits@pendle.gov.uk to report benefit fraud
• Ring the confidential Hotline number on (01282) 878999 where a member of the Investigation Team will take details of your suspicions.
• The National Benefit Fraud Hotline telephone number is 0800 328 6340.

Email: benefits@pendle.gov.uk

Telephone: 01282 661800 or 661837

Fax: (01282) 878994

Visit: Benefits Section

Address: Number One, Market Street, Nelson, Lancashire, BB9 7LJ

• Can I get help with my rent and council tax?
• How do I claim housing/council tax benefit?
• When will my benefit be paid from?
• Can I get backdated benefit and how can I claim?
• Can I claim if I and/or my partner work?
• Can I claim if I and/or my partner are self-employed?
• What if I am a student?
• Can I apply if I receive Job Seekers Allowance (contribution based) or other state benefits, e.g.; incapacity benefit, etc?
• Can I apply if I receive statutory sick pay or statutory maternity pay?
• How is my weekly income calculated?
• Does my capital affect my claim?
• Do I still have to fill in a Housing Benefit/Council Tax Benefit claim form if I receive Income Support/Job Seekers Allowance (income based)?
• What if I receive Pension Credit?
• Can I get extra help/what is a discretionary housing payment?
• If I qualify for help how long will you pay me for? Will I have to fill in a form every year?
• What is an extended payment/run-on?
• What changes do I need to tell you about?
• How will my benefit be paid and how often will I be paid?
• How long will I have to wait before my claim is processed?
• What happens if I am paid too much?
• If someone comes to live with me will this affect my Housing/Council Tax Benefit?
• If someone leaves my home will this affect my Housing/Council Tax Benefit?
• What do I do if I think someone is committing a benefit fraud?
• I disagree with Council's decision on my claim, what can I do?
• How much housing/council tax benefit will I get?
• How do I claim housing/council tax benefit?
• Can I get backdated benefit and how can I claim?
• Can I claim if I and/or my partner work?
• Can I claim if I and/or my partner are self-employed?
• What if I am a student?
• Can I apply if I receive Job Seekers Allowance (contribution based) or other state benefits, e.g.; incapacity benefit, etc?
• Can I apply if I receive statutory sick pay or statutory maternity pay?
• How is my weekly income calculated?
• Does my capital affect my claim?
• Do I still have to fill in a Housing Benefit/Council Tax Benefit claim form if I receive Income Support/Job Seekers Allowance (income based)?
• What if I receive Pension Credit?
• Can I get extra help/what is a discretionary housing payment?
• If I qualify for help how long will you pay me for? Will I have to fill in a form every year?
• What is an extended payment/run-on?
• What changes do I need to tell you about?
• How will my benefit be paid and how often will I be paid?
• How long will I have to wait before my claim is processed?
• What happens if I am paid too much?
• If someone comes to live with me will this affect my Housing/Council Tax Benefit?
• If someone leaves my home will this affect my Housing/Council Tax Benefit?
• What do I do if I think someone is committing a benefit fraud?
• I disagree with Council's decision on my claim, what can I do?
• I am thinking about renting privately. Will Housing Benefit cover all of my rent?
• How much housing/council tax benefit will I get?

• Appealing Against Your Benefit Decision
• Benefits Calculator
• Benefit Fraud
• Council tax benefit factsheet
• Contact the Benefits Team
• Information for Landlords
• Housing Benefit Factsheet