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A-Z of Council Services
Browse the Alphabetically listed information & services below:
Housing benefit - making a new claim
Online Services:
Service Outline:
Housing Benefit is a benefit for people on a low income to help them pay their rent. You may be able to get Housing Benefit if you are on other benefits, work part-time or work full-time on a low income. You cannot get Housing Benefit to help with the costs of a mortgage or home loan.
Online services:
- Complete an online form for an instant benefits and tax credit estimate (you do not need to supply personal details but this is only a guideline. For a full evaluation make a formal claim as soon as possible)
- Complete an online form to apply for council tax and housing benefit (service available soon)
- Download an application form for housing and council tax benefit
Contact details:
Benefits Section
Email: benefits@pendle.gov.uk
Telephone: 01282 661800 or 661837
Fax: (01282) 878994
Visit: Benefits Section
Address: Number One, Market Street, Nelson, Lancashire, BB9 7LJ
Common Questions:
- How do I claim housing/council tax benefit?
- Can I get backdated benefit and how can I claim?
- Can I claim if I and/or my partner work?
- Can I claim if I and/or my partner are self-employed?
- What if I am a student?
- Can I apply if I receive Job Seekers Allowance (contribution based) or other state benefits, e.g.; incapacity benefit, etc?
- Can I apply if I receive statutory sick pay or statutory maternity pay?
- How is my weekly income calculated?
- Does my capital affect my claim?
- Do I still have to fill in a Housing Benefit/Council Tax Benefit claim form if I receive Income Support/Job Seekers Allowance (income based)?
- What if I receive Pension Credit?
- Can I get extra help/what is a discretionary housing payment?
- If I qualify for help how long will you pay me for? Will I have to fill in a form every year?
- What is an extended payment/run-on?
- What changes do I need to tell you about?
- How will my benefit be paid and how often will I be paid?
- How long will I have to wait before my claim is processed?
- What happens if I am paid too much?
- If someone comes to live with me will this affect my Housing/Council Tax Benefit?
- If someone leaves my home will this affect my Housing/Council Tax Benefit?
- What do I do if I think someone is committing a benefit fraud?
- I disagree with Council's decision on my claim, what can I do?
- I am thinking about renting privately. Will Housing Benefit cover all of my rent?
- How much housing/council tax benefit will I get?
Further Information:
PID No: 69
