A-Z of Council Services
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Appeals - Council tax benefit
Anyone who has claimed Council Tax Benefit and disagrees with the decision made in their assessment can challenge a decision. If you think the decision is wrong, you can ask us to explain it.
If you still think it's wrong after we have explained it to you, you can ask us to reconsider it. You will need to do this, in writing or by completing an online form.
Online services: Complete an online form to appeal against a housing benefit or council tax benefit decision
Additional information: Once we have received your letter we will ensure that a different officer looks at your claim again. We will then send you a letter to confirm the original decision or amend your entitlement.
If you are still not satisfied you can also appeal to an independent tribunal who can change the decision if they agree that it is wrong. The tribunal is administered by the appeals service www.appeals-service.gov.uk (!)
There is a time limit of one calendar month from the date of the decision, to ask for decisions to be looked at again and for appealing.
Email: benefits@pendle.gov.uk
Telephone: 01282 661800 or 661837
Fax: (01282) 878994
Visit: Benefits Section
Address: Number One, Market Street, Nelson, Lancashire, BB9 7LJ
- Can I get help with my rent and council tax?
- How do I claim housing/council tax benefit?
- When will my benefit be paid from?
- Can I get backdated benefit and how can I claim?
- Can I claim if I and/or my partner work?
- Can I claim if I and/or my partner are self-employed?
- What if I am a student?
- Can I apply if I receive Job Seekers Allowance (contribution based) or other state benefits, e.g.; incapacity benefit, etc?
- Can I apply if I receive statutory sick pay or statutory maternity pay?
- How is my weekly income calculated?
- Does my capital affect my claim?
- Do I still have to fill in a Housing Benefit/Council Tax Benefit claim form if I receive Income Support/Job Seekers Allowance (income based)?
- What if I receive Pension Credit?
- Can I get extra help/what is a discretionary housing payment?
- If I qualify for help how long will you pay me for? Will I have to fill in a form every year?
- What is an extended payment/run-on?
- What changes do I need to tell you about?
- How will my benefit be paid and how often will I be paid?
- How long will I have to wait before my claim is processed?
- What happens if I am paid too much?
- If someone comes to live with me will this affect my Housing/Council Tax Benefit?
- If someone leaves my home will this affect my Housing/Council Tax Benefit?
- What do I do if I think someone is committing a benefit fraud?
- I disagree with Council's decision on my claim, what can I do?
- How much housing/council tax benefit will I get?
PID No: 65
