A-Z of Council Services

• Assisted Collection

Household rubbish is collected regularly from all residential premises within the authority boundaries. There is an alternating system of collection. Recyclable materials are collected one week and refuse is collected the next week.

Online services:

• Find out your collection day
• Complete an online form to report a missed bin collection
• Make a request to be included in the bin collection round (new properties)

For enquiries about bins see - Household waste - domestic bins

Additional information: Pendle Council offer an assisted waste collection for those who have difficulty putting out their bins and a clinical waste collection.

• Complete an online form to request assisted or clinical waste collection or contact us on the details below to discuss your requirements.

Related services:

• Recycling - bins, bags and doorstep collection
  
• Household waste - bins
• Household waste - disposal sites
• Household waste - special collection for large items
• Household waste - garden waste

Email: operational.services@pendle.gov.uk

Telephone: 01282 661743

Fax: 01282 661750

Address: Fleet Street Depot, Charles Street, Nelson, Lancashire, BB9 7YQ

• Do I need to separate materials in the box?
• What if I have more material than will fit into the box?
• When should I put my recycling out?
• Why do my containers have to be out so early?
• Where should I put my Recycling Containers For Collection?
• Why do my recycling containers have to be left near the front pavement?
• My box lid has not been returned after the box has been emptied.
• Sometimes there is rubbish left in my box after emptying.
• What will happen with the green garden waste bin during the winter months?
• What if I already compost all my garden waste and don't need a green bin?
• I've heard that having a wheeled bin can increase the risk of burglary, as the criminals can assume that when the bin is left out I'm not at home?
• What if my wheeled bin is damaged or stolen?
• Do I own the wheeled bin/recycling boxes?
• Will the wheeled bin need cleaning?
• Will I have to put out the bin/box on collection day?
• Why do you want us to put our wheeled bins/boxes out at 7.30am?
• If I forget to put out my wheeled bin/box in time, what will happen?
• Why is my recycling collected at different times?
• How will elderly or disabled people manage?
• What about terraced houses/flats/multi-occupancy homes and houses with long drives?
• What if I have a large family and the 240 litre grey bin is not enough?
• How do I recycle items that I can't leave at the kerbside?
• What about the removal of bulky items - furniture and fridges etc?
• Can I put waste in black bin bags into my wheeled bin, or do I have to put the rubbish in loose?
• Which bin do nappies go in? I have young children in nappies and I won't have enough room in my rubbish bin.

• Doorstep collection
• Garden waste collection
• Composting at home
• Green box recycling
• Cardboard recycling collection
• Plastic bottle collection
• Refuse grey bin collection
• Real nappies
• Ordering bins, boxes and sacks
• Pink And Green Recycling Sacks
• Clinical waste collection service
• Special collection of large items
• Orange refuse sacks
• Assisted collection of rubbish and recycling
• Textile Recycling
• My Recycling
• LOOKING AFTER YOUR GREY REFUSE BIN