Pendle Borough Council

Houses In Multiple Occupation

Guidance on The Management of Houses in Multiple Occupation Regulations

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These Regulations place a number of duties upon the manager of a house in multiple occupation, (HMO). These duties include:

Duty to provide information to occupiers:

The name, address and telephone number of the manager must be provided to each household in the HMO, AND the same information must be clearly displayed in a prominent position in the property

Duty to take safety measures:

Means of escape from fire must be kept free of obstruction and kept in good order and repair

Fire fighting equipment and alarms must be kept in good working order

Notices indicating the location of means of escape from fire must be displayed so they are clearly visible to all occupiers

All reasonable steps should be taken to protect occupiers from injury with regard to the design of the HMO, its structural condition and the total number of occupiers. In particular, in relation to any unsafe roof or balcony they must be made safe or all reasonable measures taken to prevent access to them and in the case of windows with sills at or near floor level provide bars or other safeguards to protect occupiers.

Duty to maintain water supply and drainage:

These must be maintained in proper working order - namely in good repair and clean condition.

Specifically, storage tanks must be effectively covered to prevent contamination of water and pipes should be protected from frost damage.

Duty to supply and maintain gas and electricity:

These should not be unreasonably interrupted.

All fixed electrical installations must be inspected and tested by a qualified engineer at least once every 5 years and a results certificate obtained.

The latest gas appliance/s test certificate/s and electrical test results certificate/s must be provided to the council within 7 days of the council making a written request for such.

Duty to maintain common parts, fixtures, fittings and appliances:

All common parts must be kept clean, safe, in good decorative repair and working order and free from obstruction. In particular handrails and banisters must be provided and kept in good order, any stair coverings securely fixed, windows and other means of ventilation kept in good repair and adequate light fittings available at all times for every occupier to use.

Gardens, yards, outbuildings, boundary walls/fences, gates, etc., which are part of the HMO should be safe, maintained in good repair, kept clean and present no danger to occupiers.

Duty to maintain living accommodation:

The internal structure, fixtures and fittings, including windows and other means of ventilation, of each room should be kept in good repair and in clean working order. Each room and all supplied furniture should be in a clean condition at the beginning of the tenant's occupation.

Duty to provide waste disposal facilities:

No litter should be allowed to accumulate, except for that stored in bins provided in adequate numbers for the requirements of the occupiers. Arrangements need to be made for regular disposal of litter and refuse having regard to the Council's collection service.

Duty to inform the Council about occupancy of the HMO:

If required to do so, the manager shall provide details of individuals and households accommodated in the HMO.

Duties of the occupiers of HMOs

The Management of Houses in Multiple Occupation (England) Regulations 2006 place duties on the occupiers of HMOs requiring them:

  • To take reasonable care to avoid causing damage and disrepair
  • To co-operate in a reasonable way with the manager and provide information to allow the manager to carry out his/her duties
  • To comply with any reasonable arrangement made by the manager regarding means of escape from fire, refuse storage and disposal.
  • To allow the manager access to their rooms at all reasonable times to carry out their duties

The Regulations require that the specified standards of management are acheived and maintained within Houses in Multiple Occupation. Failure to meet these standards may result in a manager or owner of a house in multiple occupation being prosecuted by the Council. The maximum fine for breach of each Regulation is £5000. 

Best Practice Guidance on The Management of Houses in Multiple Occupation

Pendle Borough Council have produced the following guidance booklet detailing best practice advice in proactively meeting these Regulations. 

A copy of this guidance booklet and associated documents can be downloaded here. The booket contains advice and documents which may be use to landlords for example record sheets etc

Useful Contacts

 For further information and advice please contact -

The Housing Standards Team
Economic and Housing Regeneration Services
Town Hall
Market Street
Tel: 01282 661008
Fax: 01282 661043

Useful Links and Downloads

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