Customer Service and Contacting the Council
Getting in Touch and What to Expect
Contact us:
- Telephone: (01282) 661661
- Minicom telephone: (01282) 618392
- Emergency telephone (out of hours only): (01282) 661999
Request a service:
- Email customer.services@pendle.gov.uk with your request
Council address:
Pendle Borough Council, Town Hall, Market Street, Nelson, Lancashire BB9 7LG
Maps
Find a council office Maps of local towns and council offices
Customer Service Standards
Our Customer Service Standards set out what you can expect when you deal with us.
Complaints
- Complete an online form to make a complaint about a council service
- Read further information about making a complaint to the council
Contacting us in person
Housing (former council housing)
Housing Pendle is the Registered Social Landlord now responsible for the housing and sheltered housing formerly owned by the Council. Any queries about your (former) council house should be directed as follows:
Housing Pendle main telephone: 01282 873700
For repairs telephone: 0800 234 66 99
For rent enquiries telephone: 01282 873737
For housing management telephone: 01282 873777
For gas repairs telephone: 01282 873808
Pendle Leisure Trust
Pendle Leisure Trust manages the leisure facilities in the Borough of Pendle.
Email: info@pendleleisuretrust.co.uk
Telephone: 01282 661228
Visit: Pendle Leisure Trust Headquarters
Address: Bank House, 61 , Albert Road, Colne, BB8 0BP
Website Feedback
- Email: webmaster@pendle.gov.uk
