Pendle Borough Council

Frequently Asked Questions: Council tax

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Council tax FAQs

Q: What is Council Tax?

Q: Who is liable to pay the Council Tax?

Q: Can my Council tax bill be reduced?

Q: How do I contact the Council Tax Section?

Q: How has my council tax been calculated?

Q: Can I get help with my rent and council tax?

Q: When will my benefit be paid from?

Q: Can I get backdated benefit and how can I claim?

Q: How much housing/council tax benefit will I get?

Q: Can I claim if I and/or my partner work?

Q: Can I claim if I and/or my partner are self-employed?

Q: What if I am a student?

Q: Can I apply if I receive Job Seekers Allowance (contribution based) or other state benefits, e.g.; incapacity benefit, etc?

Q: Can I apply if I receive statutory sick pay or statutory maternity pay?

Q: How is my weekly income calculated?

Q: Does my capital affect my claim?

Q: Do I still have to fill in a Housing Benefit/Council Tax Benefit claim form if I receive Income Support/Job Seekers Allowance (income based)?

Q: What if I receive Pension Credit?

Q: What changes do I need to tell you about?

Q: Can I get extra help/what is a discretionary housing payment?

Q: If I qualify for help how long will you pay me for? Will I have to fill in a form every year?

Q: What is an extended payment/run-on?

Q: How will my benefit be paid and how often will I be paid?

Q: How long will I have to wait before my claim is processed?

Q: What happens if I am paid too much?

Q: I disagree with Council's decision on my claim, what can I do?

Q: If someone comes to live with me will this affect my Housing/Council Tax Benefit?

Q: If someone leaves my home will this affect my Housing/Council Tax Benefit?

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