Frequently Asked Questions: Council tax
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Council tax FAQs
Q: Who is liable to pay the Council Tax?
Q: Can my Council tax bill be reduced?
Q: How do I contact the Council Tax Section?
Q: How has my council tax been calculated?
Q: Can I get help with my rent and council tax?
Q: When will my benefit be paid from?
Q: Can I get backdated benefit and how can I claim?
Q: How much housing/council tax benefit will I get?
Q: Can I claim if I and/or my partner work?
Q: Can I claim if I and/or my partner are self-employed?
Q: Can I apply if I receive statutory sick pay or statutory maternity pay?
Q: How is my weekly income calculated?
Q: Does my capital affect my claim?
Q: What if I receive Pension Credit?
Q: What changes do I need to tell you about?
Q: Can I get extra help/what is a discretionary housing payment?
Q: If I qualify for help how long will you pay me for? Will I have to fill in a form every year?
Q: What is an extended payment/run-on?
Q: How will my benefit be paid and how often will I be paid?
Q: How long will I have to wait before my claim is processed?
Q: What happens if I am paid too much?
Q: I disagree with Council's decision on my claim, what can I do?
Q: If someone comes to live with me will this affect my Housing/Council Tax Benefit?
Q: If someone leaves my home will this affect my Housing/Council Tax Benefit?