A to Z of services
Housing benefit - appealing against a decision
Anyone who has claimed Housing Benefit or Council Tax Benefit and disagrees with the decision made in their assessment can challenge a decision. If you think the decision is wrong, you can ask us to explain it.
If you still think it's wrong after we have explained it to you, you can ask us to reconsider it. You will need to do this, in writing or by completing an online form (see below).
Once we have received your letter we will ensure that a different officer looks at your claim again. We will then send you a letter to confirm the original decision or amend your entitlement.If you are still not satisfied you can also appeal to an independent tribunal who can change the decision if they agree that it is wrong.The tribunal is administered by HM Courts and Tribunals Service (external link).
There is a time limit of one calendar month from the date of the decision, to ask for decisions to be looked at again and for appealing.
Online Services
Further Information
Contact details
Contact: Benefits (Pendle Borough Council)
Department: Treasury and Customer Services
Email: benefits@pendle.gov.uk
Telephone: 01282 661800 or 661837
Fax: (01282) 878994
Visit: http://www.pendle.gov.uk/benefits Number One, Market Street, Nelson, Lancashire, BB9 7LJContact: Burnley and Pendle Area Welfare Rights Team
Department: Lancashire County Council
Email: nelsonwrs@lancashire.gov.uk
Telephone: 0845 053 0013
Visit: http://www3.lancashire.gov.uk/corporate/atoz/a_to_z/service.asp?u_id=768&tab=1 19-21 Nelson, Carr Road, Nelson, Lancashire, BB9 7JSSearch for other services by keyword
